Job Openings
Why Work at Coyote?
Family and independently owned for 28 years and counting, Coyote Prosthetics and Orthotics is a well-established O&P company who believes our customers are our biggest champions. We believe in empowering both our employees and our customers, bringing new innovative ideas, and always going above and beyond to be the best at what we do. Coyote currently has 3 patient care facilities throughout Idaho (Boise, Caldwell, & Twin Falls) in addition to our manufacturing and CFAB divisions. We are on a constant mission to provide the function, comfort, and outcomes we would expect for ourselves and our families through exceptional devices, techniques, products, and services. Coyote is growing and looking to onboard individuals willing to grow with us to help take us to the next level.
Now Hiring
Prosthetic Orthotic Technician
Full-Time
Coyote Prosthetics and Orthotics is currently seeking a full-time Orthotic and Prosthetic Technician, who is a self-starter, motivated, team-oriented, and dedicated to providing quality devices in Boise, Idaho. We currently have offices in Boise, Twin Falls, and Caldwell and are dedicated to providing a work environment that creates a happy, engaged team. We provide healthcare, retirement, profit sharing, paid vacation, and holidays.
If you are interested in being part of a team that values your input and initiative, Coyote Prosthetics and Orthotics is a great opportunity.
The ideal candidate will work directly with the Lab Manager, Research & Development, and Management teams. This position cannot be remote. The candidate must be able to work in our Boise, Idaho office.
About us
Coyote Prosthetics and Orthotics is a fast-paced, family-owned company founded in 1994. The employees of Coyote have been serving Idaho for over 29 years. By combining the latest technologies with years of practical experience, we can offer our patients and clients the highest level of service possible.
Our mission is to provide the function, comfort, and outcomes we would expect for ourselves and our families through exceptional devices, techniques, products, and services.
Our Team's Values
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Continual Curiosity: We will maintain a curiosity that leads to continuous learning, improvements, and new developments in all areas of our lives. We will encourage adaptation and change rather than reacting to it.
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Mirror First: We will look to the mirror first and focus on what we can control ourselves and our actions rather than being concerned with what is out of our control.
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Empathy and Engagement: We will listen to, communicate with, and understand the challenges our patients and customers face. We will work to solve their problem because their problems are our problems.
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Team Always: We will work as a team because we are stronger together than we are as individuals. We will respect our teammates and our environment, and we will be aware of how our behaviors affect those around us.
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Customers as Champions: We will deliver all that we demand of ourselves, ensuring they will be enthusiastic and vocal champions of Coyote. We know that our customers and patients are our greatest assets.
Responsibilities and Duties
· Fabricate and repair orthotic and/or prosthetic devices, according to Company quality and quantity standards.
· Perform ordering and receiving and other inventory tasks as assigned.
· Maintain a safe, clean, and orderly work environment.
· Perform other related duties as required
Qualifications and Skills- Willing to train the right candidate.
· High school diploma or GED required
· Experience in thermoforming, laminating, and modifying preferred
· Be able to meet established turnaround times for completion of high-quality devices
· 5S experience
· ABC Orthotic/Prosthetic Technician certification or 2+ years’ experience preferred
· Mechanical ability and hand-eye coordination
· Ability to work effectively as a team member
· Good interpersonal and verbal skills for communicating with others
· Must be able to lift 50 lbs. and stand for long periods of time
Salary DOE
Job Type: Full-time
Benefits:
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401(k)
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401(k) matching
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Dental insurance
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Health insurance
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Paid time off
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Vision insurance
Schedule:
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Monday to Friday
Supplemental pay types:
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Bonus opportunities
Education:
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High school or equivalent (Required)
Experience:
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Technician: 2 years (Preferred)
Ability to Relocate:
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Boise, ID 83706: Relocate before starting work (Required)
Work Location: In person
Job Opening: Customer Relations Specialist
Company: Coyote Prosthetics and Orthotics
Location: Boise, Idaho
About Us:
Coyote Prosthetics and Orthotics is a renowned Idaho-based company with a rich history spanning over 30 years. We are dedicated to delivering exceptional Orthotic & Prosthetic care, serving our community with offices in Boise, Caldwell, and Twin Falls. Additionally, our global manufacturing department extends our impact worldwide. At Coyote, we are passionate about improving people's lives by enhancing mobility and overall quality of life.
Job Description:
We seek a motivated and customer-oriented individual to join our team as a Customer Relations Specialist within our Manufacturing Division. In this role, you will provide excellent customer service to our customers, ensuring their needs are met promptly and efficiently. As a vital team member, you will play a key role in maintaining positive relationships with our customers and contributing to our mission of positively impacting lives through innovative healthcare solutions.
Responsibilities:
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Answer phone calls and route calls to the appropriate team member
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Help answer customer questions
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Communicate with customers via various channels
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Keep records of customer interactions
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Ensure customer satisfaction and provide professional customer support
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Backup shipping and packaging
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Help with trade show follow-up
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General office duties
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Other duties as assigned
Requirements:
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Previous experience in customer service or a related field is preferred.
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Excellent communication and interpersonal skills.
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Strong organizational and multitasking abilities.
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Ability to remain calm and professional in challenging situations.
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Proficiency in using computer systems and customer relationship management (CRM) software is a plus.
Additional Information:
Experience in the Orthotic and Prosthetic field is not required but is considered a plus. Candidates with a passion for providing exceptional customer service and a desire to positively impact people's lives are encouraged to apply.
Salary: DOE
Benefits:
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401k
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Health Insurance
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Vision Insurance
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Dental Insurance
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Paid Time Off
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Sick Pay
Join our Coyote Prosthetics and Orthotics team and become part of a compassionate and innovative organization dedicated to delivering outstanding customer service within our Manufacturing Division and improving lives.
To apply, please submit your resume and cover letter detailing your qualifications and relevant experience and tell us why you believe you are a good fit for this role to Wendy.Hosac@coyote.us.
Hear From Our Team
John Tampas - Packaging Specialist
Chad Yarbrough - Lab Manager
John McGuigan - Prosthetic Orthotic Tech
Paul Krigbaum - Assistant to R&D
Russ Bartlett Jr. - Prosthetic Orthotic Tech
Scott Hildebrand - Certified Prosthetist Orthotist
Why Idaho?
Boise
Caldwell
Twin Falls
Boise and surrounding areas are filled with beautiful scenery, hiking trails, river rafting, great food, and friendly people! From the Treasure Valley's sprawling farms (we're famous for our potatoes, after all) to the several well kept city parks for families to enjoy, it's no wonder Boise has been named one of the nation's fastest growing cities.
Given its geography, the Treasure Valley also experiences the 4 seasons while not reaching the extreme temperatures you often see in the Midwest and East Coast. Enjoy floating down the Boise River in the summer and then planning your ski trips to Bogus Basin in the winter. There's plenty of activities for all types of people from all walks of life to choose from throughout the entire year.
The same goes for Twin Falls, ID where the gorgeous falls themselves can be viewed year-round. Enjoy a small downtown area with plenty of great local eateries and businesses.