Our mission is to provide the function, comfort, and outcomes we would expect for ourselves and our families through exceptional devices, techniques, products, and service.
Who is Coyote?
Out of the need for better products in their own patient care, Dale Perkins, CPO, and son Matt Perkins founded Coyote in 1999. They continue to work closely with orthotic and prosthetic wearers, clinicians, and technicians to provide products, methods, and designs that will continue to improve the field of orthotics and prosthetics. Both Matt and Dale are amputees themselves, making their passion very personal. In 2012 Coyote was awarded the Blue Ribbon by the U.S. Chamber of Commerce as a Dream Big Small Business of the Year
You want products to last and we want to learn how to make them last longer. This is why we offer a TWO-YEAR warranty from the date of purchase on most of our products* against manufacturer’s defects, excessive wear, or breakage. You don’t pay for shipping.**
1 Call and let us know if you need a part replaced. (208) 429-0026.
2 We will need a PO to ship you a new part. We will then invoice you for the part and the shipping.
3 We will fax or email you a Return Authorization Form for you to complete.
4 Ship the damaged part and completed form to us. Charges bill to our UPS account.
5 After inspection and approval*** of the returned part, we will issue you a credit. No charge for ground shipping.
Return Authorizations will be rejected if the product is older than a year from the purchase date.
There is a 20% restocking fee for the return of any products after 6 months of purchase.
Any glue product older than 6 months will not be accepted.
This includes all Quik Glue products and all products that use silicone adhesive such as the Proximal Lock and the Wave Suction Band.
* 6-month limited warranty against manufacturer defects, excessive wear, or breakage applies to the Dynamic Strut AFO (CD207XS, CD207S, CD207M, CD207MS, CD207SS, CD207XSS) Call for details.
** Parts must be used under reasonable and normal circumstances.
*** All Kleenaire blowers are warranted for 1 year from the date of original purchase.
See warranty for details.